01. Introduction
UK Print and Publish takes your privacy seriously. This policy explains what personal data we collect when you use our website, https://ukprintandpublish.co.uk/ (the “Site”), why we collect it, who might see it, and the steps we take to keep it secure. By continuing to use the Site, you're agreeing to the practices set out below.
02. Information We Collect
We collect personal data at different points, when you browse the Site, submit a manuscript enquiry, request a quote, sign up for updates, or contact us directly. Depending on what you do, this can include:
- Contact details: your name, email address, postal address and phone number.
- Payment details: card or billing information needed to process an order, handled through our payment processor rather than stored on our own servers.
- Usage data: technical information such as your IP address, browser type, device, and the pages you visit.
- Manuscript and project information: anything you submit about your book — the file itself, notes, genre, and any details relevant to a quote.
- Marketing preferences: whether you've opted in or out of hearing from us.
03. How We Use Your Information
We use the information we hold to:
- Process enquiries, quotes and orders, and keep you updated on their progress.
- Respond to questions and manage any ongoing project or account.
- Send updates or promotional emails, but only if you've asked to receive them.
- Understand how the Site is used, so we can improve it.
- Meet our legal obligations and protect our legitimate business interests.
04. How We Protect Your Information
We take reasonable technical and organisational steps to keep your data secure. Information sent over the internet is encrypted using SSL/TLS, our systems are access-controlled, and only staff who need your data to do their job can see it. No method of transmission or storage is completely without risk, but we review our safeguards regularly and act quickly if anything looks wrong.
05. Sharing Your Information
We don't sell, rent, or trade your personal information. We may share it in a limited number of circumstances:
- Service providers: trusted third parties who help us run the business, for example, payment processors, printers, or email delivery platforms, only receive the data they need to do that work.
- Legal requirements: we may disclose information if the law requires it, such as in response to a court order or a request from a regulator.
- Business changes: if UK Print and Publish is ever sold, merged or restructured, your data may transfer to the new owner as part of that process, subject to the same protections.
06. Cookies and Tracking
Our Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and help it run properly. You can control or delete cookies through your browser settings at any time; bear in mind that switching some off may affect how parts of the Site work.
07. Your Rights and Choices
You have the right to:
- Access and correction: ask us for a copy of the personal data we hold about you, or ask us to correct anything inaccurate.
- Opt-out: unsubscribe from marketing emails at any time, either via the link in the email or by contacting us directly.
- Deletion: ask us to delete your personal data, subject to any legal reason we may have for keeping it (for example, financial records we're required to retain).
To exercise any of these rights, contact us using the details below.
08. Third-Party Links
Our Site may link out to other websites, publishing platforms, retailers, or partner organisations, for example. We have no control over those sites and aren't responsible for their content or how they handle your data. We'd recommend checking their own privacy policies before sharing any information with them.
09. Children's Privacy
Our Site isn't directed at children under 13, and we don't knowingly collect personal data from anyone in that age group. If we become aware that we hold data belonging to a child under 13, we'll delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any update will be reflected in the “Effective Date” at the top of this page. We'd encourage you to check back occasionally so you know how your information is handled.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, get in touch:
- Call: +44 20 3048 2763
- Email: info@ukprintandpublish.co.uk
- Find us: 20 Wenlock Rd, London N1 7GU
By continuing to use this Site, you agree to the practices described in this Privacy Policy.